Overview
A logistics enterprise needed to automate their manual workflows spanning order processing, invoicing, and driver dispatch to handle growing demand without increasing staff.
The Challenge
Over 200 manual processes were creating bottlenecks, errors, and delays. Staff spent 60% of their time on repetitive data entry and status updates across disconnected systems.
Our Solution
We designed and deployed 40+ automated workflows using n8n and Make.com, connecting their ERP, CRM, and communication tools. Trigger-based automations handle order routing, invoice generation, and real-time driver notifications.
Development Process
Process audit and workflow mapping
Automation architecture design
n8n and Make.com workflow development
System integration and API configuration
Training and gradual rollout
Results
200+ processes automated
120+ hours saved per month
95% reduction in data entry errors
Order processing time reduced by 70%
Zero additional headcount needed for 2x growth
Technologies Used
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